You can only initiate a refund upon receipt of the item and make sure the item is in good condition and unopened. We ship Freight within one week after we receive your payment, so after you place your order and receive your order confirmation, it will ship within 1-5 business days, depending on which day you ordered.Īny international shipment that has been shipped cannot be refunded or cancelled. If using air shipping, we will charge the corresponding price.
If you want air freight service (10-15 business days to arrive), please purchase an air freight card at the same time. 30-45 working days to Saudi Arabia and the United Arab Emirates
15-25 working days to Southeast Asian countries and AustraliaĤ. 30-50 working days to the United States and Canadaģ. 30-45 working days to the UK and European countriesĢ. The shipping time from Chinese warehouse varies according to the global shipping form, We promise to ship within one week of receiving payment, but cannot guarantee the exact time of arrival, we will take the fastest shipping method possible.Generally speaking the reference shipping time is:ġ. If you cannot find the shipping information on our site, that's because probably your address is out of our shipping service area, please message us with your address to check. PEGA happily provides liftgate services for those who need it, but any other services will be done at your own expense (such as inside deliveries).įor products marked with EU WAREHOUSE or US WAREHOUSE, we will ship them from the local warehouse in EU(Poland) and US(LA), the shipping time is 4-7 working days.įor products without any marks, that means this product is only available from our factory, We will ship it from Chinese factory directly.įrom Chinese warehouse we will ship your order by train/sea and when it arrives your country, our freight forwarder will deal with the custom clearance and your order will be delivered by local express company after the custom. Please double check the e-mail and phone number when you place the order, so our Freight carrier can arrange your delivery! Our ebikes and escooters are a little bit big and heavy for shipping, so we can only ship them by door to door freight service from our freight forwarder.
That being said, we have some details about our Shipping and Return policies below. We appreciate the fact you like to buy the cool stuff we offer! We want to make sure you are happy and have a rewarding overall experience after purchasing our products.
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